Our offer
Customer service you can rely on
THE HIGHEST LEVEL OF SAFETY
Performance and service life are maximised by regular servicing that is optimised to the level of duty your lift system handles.
That is why we have built up a comprehensive service network of professionals for servicing our lifts all over Austria. We can guarantee fast and efficient maintenance and troubleshooting, including spare parts supply, at any time.
Maintenance
For the reliable availability and safety of your lift system, choose your custom-tailored service package from our three maintenance packages, STANDARD, PARTIAL or FULL MAINTENANCE.
Spare parts
Our efficient spare parts logistics guarantees rapid availability of spare parts to enable quick and uncomplicated maintenance and troubleshooting of your lift system.
Our maintenance packages
Choose a STANDARD maintenance contract to ensure the reliable operation of your lift system.
The STANDARD MAINTENANCE package includes:
- Professional greasing of the system including provision of the lubrication materials required; checking the oil levels
- Inspecting all electrical and mechanical safety devices, inspection of the load-bearing equipment, trailing cables and indicating devices
- Checking and adjusting the settings of the system
- Checking the control system
- Noting possible future sources of error and suggesting remedial action
The PARTIAL MAINTENANCE package includes:
- Professional greasing of all moving parts including provision of the lubrication materials required
- Checking the oil levels
- Changing the oil at regular intervals
- Inspecting all electrical and mechanical safety devices, except safety brake
- Visually inspecting ropes and trailing cables
- Checking the control system
- Checking the indicator devices and lighting equipment
- Adjusting and settings necessary
- Cleaning of all system parts in the lift well, the lift well pit, the lift car roof and the lift motor room (cleaning the lift car as well as the lift well doors, enclosures, portals, however, is not included)
- Disposing of all waste produced during maintenance and repair work
- Replacing burnt-out signal lamps and renewing incandescent lamps for the lift car, well and lift motor room during maintenance
- Remedying operational malfunctions that may occur during normal operation within normal operating hours
- Replacing small parts (up to the specified value limit)
The FULL MAINTENANCE package includes:
- Professional greasing of all moving parts including provision of the lubrication materials required
- Checking the oil levels
- Changing the oil at regular intervals
- Inspecting all electrical and mechanical safety devices, except safety brake
- Visually inspecting ropes and trailing cables
- Checking the control system
- Checking the indicator devices and lighting equipment
- Adjusting and settings necessary
- Cleaning of all system parts in the lift well, the lift well pit, the lift car roof and the lift motor room (cleaning the lift car as well as the lift well doors, enclosures, portals, however, is not included)
- Disposing of all waste produced during maintenance and repair work
- Replacing all worn or defective lift components as required (when assessed as needing replacement by service technician), except: Floor covering, lift car door panels, doors, door frames and thresholds, lift well walls inside, lift well walls outside, cylinders, pistons, concealed pressure lines, stamp protection tube
- Remedying operational malfunctions that may occur during normal operation
How to contact us
SERVICE-CONTACT
Phone: +43 72 77 22 38 401
Mobile: +43 664 22 20 541
Email: service@weigl.at
It pays to choose the right partner when choosing a provider.
For decades the Austrian brand WEIGL has stood as a full-solution supplier for lift and mobility systems that always meet the latest standards of quality, technology and design. Today we are Austria's largest lift manufacturer and the market leader for stairlifts and wheelchair lifts.